: Proactive Monitoring
Xpress Host's proactive monitoring services are designed for small and mid-sized businesses that do not want or need the headaches that come with managing their network or servers. The Xpress Host's Network Operations Center (NOC) is a state-of-the-art facility, professionally staffed 24/7/365, offering clients around-the-clock peace of mind. The Xpress Host technical staff monitors and reports on clients' IT systems, including servers, switches and routers to ensure peak performance at all times, as well as give you the highest level of availability.
Xpress Host utilizes a custom online helpdesk system that is easy and convenient for our customers to utilize for day-to-day access to support technicians. Our online system allows you to have the communication and support you need to manage and grow your business. It allows you to track tickets, update them with new information, as well as see the resolution and history of any and all technical notes.